Advanced Diploma → Hotel and Restaurant Management (AdvDip)

(Date: March | Duration: 1 Month) Room Division Operations and Management (03)


Description
This module focuses on the key principles of room's division management within the international
hospitality industry. It provides learners with an insight into this dynamic hospitality
sector and demonstrates to them the importance of this department as a major revenue
generator with the lodging sector. It also gives the learner's the opportunity to develop their
operational and management knowledge of this key functional department COURSE OBJECTIVES

• To provide learners with a full appreciation of the aspects of managing the rooms division
department

• To enable learners to identify and critically examine the role of the rooms division
manager in the management of lodging operations

COURSE OUTCOMES

• Understand with a full appreciation of the aspects of managing the rooms division
department

• Identify and critically examine the role of the rooms division manager in the management of
lodging operations

• Ensure learners are fully aware of the importance of providing customers with
quality lodging services

• Enable learners to identify the rooms division manage'rs role as a

leader and decision maker

Module Date: March

Content
  • Quiz Week 1
  • Quiz Week 2
  • Quiz Week 3
  • Live Video Class Week 4 (Pt.1/4) - Rooms Division
  • Live Video Class Week 4 (Pt.2/4) - Rooms Division
  • Live Video Class Week 4 (Pt.3.4) - Rooms Division
  • Live Video Class Week 4 (Pt.4/4) - Rooms Division
  • Quiz Week 4
  • 1.1 rooms-division-1224929793775104-9
  • 1.2 Slides - Introduction to Room Division Management.pptx
  • 1.3 Slides - Room Division Management _Front Office Management_.pptx
  • 1.4 Room Division Operations Management
  • 1.5 Extra Quiz
  • 1.6 Reflections
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever