Advanced Diploma → Quality and Productivity (AdvDip)

(Date: May | Duration: 1 Month) Operations and Technology Management (05)


Description
Operations management is the design and management of the processes that transform inputs into
finished goods or services. An operation is one of the primary functions of a firm similar to
Finance or Marketing. This course provides a foundation for understanding the operations of a
firm by exploring a simple question: How companies actually do things? The course will
focus on operations and management of technology in a wide variety of industries including
manufacturing, healthcare, hospitality, retailing, transportation, etc. Students will be
introduced to essential operations management concepts, analytical tools and
frameworks through a variety of learning formats including case studies, video clips,
interactive problem solving, group exercises, simulations and directed reading


COURSE OBJECTIVES

• Understand operation and technology management which develop in organization. Identify,
critically appraise, and describe key elements of the current and developing technology
environment relevant to an organization
• Learn about essential operations management concepts, analytical tools and frameworks
through a variety of learning formats


COURSE OUTCOMES

• Identify, critically appraise, and describe key elements of the current and developing
technology environmentrelevant to an organization
• Explain the theories, concepts, frameworks and models used to assess and
understand the technology-related resources and capabilities of the organization
relative to its current and likely environment
• Explain topics which have a particular relevance to a technology strategy such as
information goods, network effects, and platforms
• Apply tools and techniques to identify, critically appraise, and describe the technology
needs of the organization
• Apply tools and techniques to assess and exploit technologies developing an
appropriate technology strategy consistent with the business strategy to match the technology
needs of the organization and also build appropriate and relevant technological competence
• Assess the potential impact of current topics in technology management

Module Date: May

Content
  • Section 1 (Week 1)
  • Live Video Class Week 1 (Pt. 1/4) - Operations and Technology Management
  • Live Video Class Week 1 (Pt. 2/4) - Operations and Technology Management
  • Live Video Class Week 1 (Pt. 3/4) - Operations and Technology Management
  • Live Video Class Week 1 (Pt. 4/4) - Operations and Technology Management
  • Live Q&A Session 3 May 9PM 2020 - Operations and Technology Management Week 1
  • Live Q&A Session 6 May 9PM 2020 - Operations and Technology Management Week 2
  • Live Q&A Session 8 May 9PM 2020 - Operations and Technology Management Week 2
  • Quiz Week 1
  • Section 2 (Week 2)
  • Live Video Class Week 2 (Pt. 1/4) - Operations and Technology Management
  • Live Video Class Week 2 (Pt. 2/4) - Operations and Technology Management
  • Live Video Class Week 2 (Pt. 3/4) - Operations and Technology Management
  • Live Video Class Week 2 (Pt. 4/4) - Operations and Technology Management
  • Live Q&A Session 10 May 8PM 2020 - Operations and Technology Management Week 2
  • Quiz Week 2
  • Section 3 (Week 3)
  • Live Video Class Week 3 (Pt. 1/4) - Operations and Technology Management
  • Live Video Class Week 3 (Pt. 2/4) - Operations and Technology Management
  • Live Video Class Week 3 (Pt. 3/4) - Operations and Technology Management
  • Live Video Class Week 3 (Pt. 4/4) - Operations and Technology Management
  • Live Q&A Session 13 May 9PM 2020 - Operations and Technology Management Week 2
  • Live Q&A Session 15 May 9PM 2020 - Operations and Technology Management Week 2
  • Quiz Week 3
  • Section 4 (Week 4)
  • Live Video Class Week 4 (Pt. 1/4) - Operations and Technology Management
  • Live Video Class Week 4 (Pt. 2/4) - Operations and Technology Management
  • Live Video Class Week 4 (Pt. 3/4) - Operations and Technology Management
  • Live Video Class Week 4 (Pt. 4/4) - Operations and Technology Management
  • Quiz Week 4
  • 1.1 Operation Excellence:Running your company as a game | Harsha Chaturvedi| TED
  • 1.2 Upgrading management technology | Leerom Segal
  • Section 5 (Materials and Assignment)
  • 1.3 Slides - Hotel Technology
  • 1.4 Slides - Introduction to Operations Management.ppt
  • 1.5 Slides - Operation Management and Technology.ppt
  • 1.6 Slides - Operation Management.ppt
  • 1.7 Slides - Overview of Hotel System.ppt
  • 1.9 Reflections
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever